Privacy Policy

Last updated: January 11, 2026

Introduction

Steadi ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website steadi.ai (the "Site") and use our services.
This policy applies to all visitors, users, and others who access or use our services. By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect
1.1. Personal Information You Provide
We collect personal information that you voluntarily provide to us when you:
Create an account (name, email address, password)Subscribe to our newsletter (email address)Use our platform services (professional contact details, company information)Contact us (name, email, message content)

1.2. Information Collected Automatically
When you access our Site, we may automatically collect certain information, including:
IP address and device informationBrowser type and versionPages you visit and time spent on pagesReferring website or sourceOperating system

1.3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Site. For detailed information about our cookie practices, please see our Cookie Policy.

2. How We Use Your Information
We use the information we collect for the following purposes:

Service Delivery:
To provide, operate, and maintain our website and services.
Account Management: To manage your account and provide customer support.
Communication: To send you updates and marketing communications (with your consent).
Improvement: To understand how users interact with our Site and improve our services.
Security: To detect, prevent, and address technical issues and fraud.
Legal Compliance: To comply with legal obligations and enforce our terms.

3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data based on:

Consent: Where you have given us explicit consent.
Contract: Where processing is necessary to fulfill our contract with you.
Legitimate Interests: Where we have a legitimate business interest that doesn't override your rights.
Legal Obligation: Where we need to comply with a legal requirement.

4. Data Sharing and Disclosure
We may share your information in the following situations:

Service Providers:
With third-party vendors who perform services on our behalf (hosting, email delivery, analytics).
Legal Requirements: If required by law, court order, or governmental authority.
Business Transfers: In connection with a merger, acquisition, or sale of assets.
Protection: To protect our rights, privacy, safety, or property.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access:
Request a copy of the personal data we hold about you.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data ("right to be forgotten").
Restriction: Request restriction of processing in certain circumstances.
Portability: Receive your data in a structured, machine-readable format.
Object: Object to processing based on legitimate interests or direct marketing.
Withdraw Consent: Withdraw consent at any time where we rely on consent for processing.

6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

Account data:
Retained while your account is active and for a reasonable period thereafter.
Newsletter subscriptions: Until you unsubscribe.
Cookies: As specified in our Cookie Policy.

7. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
Encryption of data in transit using TLS/SSL.Secure password hashing.Regular security assessments.Access controls and authentication.While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. When we transfer data, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

9. Children's Privacy
Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

10. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

11. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about our data practices, please contact us:

Steadi Email: privacy@steadi.com
Website: steadi.ai